Your SportCount has a one-year warranty. In the unlikely event that it develops a fault, please return it for inspection under warranty. You can return your purchase within 14 business days. Customers are responsible for paying the return shipping fee. Only complete and unused goods in perfect condition for resale will be accepted. No refunds or exchanges will be made for incomplete, damaged or unsealed goods, including damage to original packaging. SportCount Europe will make every effort to replace or refund you within 14 days.